1. Looks Different From the Website?
Unlike anything mass-produced, this HUJI wall décor set was handmade by our experienced in-house craftsmen using natural material. Every single one is unique and irreplaceable.
2. Loose Pieces Inside the Shadow Box?
Due to its handcrafted nature, pieces may come loose if handled carelessly during transit. That’s why we used a picture frame style detachable design in this wall décor. Simply twist the black pins on the back and remove the back board (alongside the centerpiece) from the frame for easy maintenance and a quick fix.
3. Damaged In Transit / Defective?
We are truly sorry for the inconvenience. Please contact our customer service specialist immediately. Please keep all the original packaging material (including the filling) before the issue is solved.
4. Still not satisfied with your purchase? Click for Return instructions video.
Our sincere apology for the inconvenience. We highly recommend you to contact our customer service specialist first, so we can provide you a solution in the shortest time. Please keep all the original packaging material(including the filling) before the issue is solved.